MSI Benefits Group
Public Sector Client Services
40+ Years Experience
Comprehensive Support
Cost Management
Expertise and Customized Solutions
As a trusted broker partner and leader in local government, MSI currently acts as a consultant and servicing broker for more than 60 Georgia cities, counties and public authorities with a combined member count exceeding 40,000. Our team of experts is adept at navigating the complex landscape of public sector benefits, ensuring that the clients we serve are supported year-round and offer only the most competitive and comprehensive benefits available.
We recognize that each public sector organization has unique requirements. At MSI, we arm our customers with extensive technical expertise and tailored strategic benefit plans, innovative cost mitigation solutions and year-round support. From health and welfare benefits to retiree population management and wellness program development, MSI offers a full spectrum of services designed to enhance employee wellbeing while effectively managing spend.
Partnering for Success
At MSI, we view our relationships with clients as true partnerships. We are dedicated to understanding each customer’s unique challenges and working collaboratively to develop solutions that support both short and long-term goals. Our local presence and deep roots in the community enable us to provide responsive, personalized service that makes a difference.
Administrative Suppport
MSI provides a robust suite of services to streamline benefits administration. Our services such as eligibility management through integrated technology solutions, billing and invoice reconciliation, customized communications and compliance reporting are only a few examples of how we reduce administrative burdens and enhance efficiencies for our clients.
Proactive Cost Management
With a deep understanding of the budgetary pressures facing local governments, MSI brings experience in deploying comprehensive market evaluations, evaluating alternate funding methodologies, utilizing advanced analytics and innovative cost mitigation solutions. This data-driven approach allows us to proactively manage costs and make informed recommendations to optimize benefit programs.
Dedicated Client Service
Our commitment to exceptional service extends through every aspect of our work. Our MSI Customer Service Team is proud to serve as employees’ advocate, assisting with all benefits-related questions, providing personalized support and bringing issues to timely resolution to ensure members have a positive experience with their benefits.
Tailored, Efficient, and Cost-Effective Benefits Solutions
MSI is committed to delivering exceptional benefit solutions for public sector organizations. With our extensive experience, customized strategies and comprehensive support, we are your trusted partner for bringing value back to employee benefits.
Contact us today to learn how we can support your organization and enhance the overall wellbeing of your employees.